In stock items ship within 3-7 working days after lockdown is lifted.
There is nothing more important than the health, safety and strength of our beautiful country, which has led to someimportant decisions being made.
Here is everything you need to know.
ONLINE SHOPPING DURING THIS TIME
From Thursday, 26 March South Africa will be in a nationwide lockdown.
According to the government ruling regarding lockdown procedures, we are not allowed to sell non-essential goods until further notice.
You can still select the Quotation Only option at the checkout on our website which will supply you with an invoice with EFT banking details. This quotation will allocate the stock to you which will be on hold for the duration of the lockdown.
Once lockdown is lifted you will have 7 days to pay and activate your order for delivery.
WHAT DOES THIS MEAN FOR YOU?
You won’t be able to pay for orders until further notice.
You will be able to log returns or any exchanges via our ticketing system, but we are extending our returns policies to allow you to return or exchange eligible items after the national lockdown has been lifted.
We will reach out directly to customers with pre-existing orders or returns and keep them informed of the next steps.Our contact centre cannot take calls, but is available. You can still reach us at hello@cleverlittlemonkey and we’ll get back to you within 72 working hours.
Any credit with us will be safe until we’re open for shopping again.
SO, WHAT DO WE DO NOW?
We are using this time to do more research, create more amazing goodies for you to fall in love with, and build on our relationships with you!
In the meantime, we are looking forward to keeping the socialising online, so give us a follow on Instagram & Facebook!
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